Contact information
We're here to help with any questions about your order, our products, or our policies. Please reach out using the details below.
REACH US — Customer Support
Email support@softpajama.com
Phone +1 270-429-2452
Address 90 Hudson Street Jersey City, New Jersey 07302 United States
WHEN WE'RE AVAILABLE — Support Hours
Eastern Time — ET
Monday — 9:00 AM – 6:00 PM Tuesday — 9:00 AM – 6:00 PM Wednesday — 9:00 AM – 6:00 PM Thursday — 9:00 AM – 6:00 PM Friday — 9:00 AM – 6:00 PM Saturday — 10:00 AM – 4:00 PM Sunday — Closed
If you contact us outside these hours, we will respond on the next business day. Our usual response time is within 24–48 hours.
24–48 Hour Response We reply to all enquiries within one to two business days.
Email Support support@softpajama.com
Here to Help Orders, products, policies — we're always happy to assist.