Contact Us
We're here to help with any questions about your order, our products, or our policies. Please reach out using the details below.
REACH US — Customer Support
Phone
+1 270-429-2452
Address
90 Hudson Street
Jersey City, New Jersey 07302
United States
WHEN WE'RE AVAILABLE — Support Hours
Eastern Time — ET
Monday — 9:00 AM – 6:00 PM
Tuesday — 9:00 AM – 6:00 PM
Wednesday — 9:00 AM – 6:00 PM
Thursday — 9:00 AM – 6:00 PM
Friday — 9:00 AM – 6:00 PM
Saturday — 10:00 AM – 4:00 PM
Sunday — Closed
If you contact us outside these hours, we will respond on the next business day. Our usual response time is within 24–48 hours.
24–48 Hour Response
We reply to all enquiries within one to two business days.
Email Support
support@softpajama.com
Here to Help
Orders, products, policies — we're always happy to assist.