Contact Us
We believe that great sleepwear deserves equally great care — and that extends to every experience you have with Soft Pajama, long after your order arrives.
We Would Love to Hear From You
Comfort is not a luxury — it is something every woman deserves, and that includes the peace of mind of knowing there is a friendly, knowledgeable team behind every order.
Email Us
The best way to reach us for detailed enquiries — from questions about our products to order changes, returns, and everything in between.
We aim to respond to every email within 48 hours during our business hours.
Our Business Hours
- Monday – Friday: 9:00 AM – 6:00 PM ET
- Saturday: 10:00 AM – 4:00 PM ET
- Sunday: Closed
Messages and emails received outside of these hours will be picked up on the next available business day.
Our Address
Registered Business Address:
20 Wenlock Road
London, United Kingdom
N1 7GU
Send Us a Message
Fill in the form below and one of our team members will be in touch within 48 hours.
Frequently Asked Questions
Before reaching out, you may find your answer quickly in some of our most common topics:
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Shipping & Delivery
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Sizing
Each product page includes detailed sizing guidance to help you find the perfect fit — whether you are shopping for a soft print cotton robe, a pyjama shorts set, or women's lounge and sleepwear.
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Returns & Exchanges
Please contact us at support@softpajama.com and our team will guide you through our returns process with care.
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Currencies
All orders are processed in USD.
A Note From Our Team
Behind every beautifully printed cotton pyjama set and every lovingly crafted nightgown is a small team that genuinely cares about how you feel.